At The Atelier Lofts, we uphold the belief that your privacy is of utmost importance and that you alone should have control over how your information is used. As such, we comply with the GDPR (European personal data protection regulation).

Data controller

The Atelier Lofts

CIF: B87681748

Postal address: Calle Vidal de Blanes 19 Valencia 46024

Telephone: +34 643 18 01 18

Email: theatelierlofts@gmail.com

Purpose for Processing Your Data

We process the information you provide to us to:

– maintain the contractual or pre-contractual relationship related to the provision of the DATA CONTROLLER’s services, manage reservations, and comply with legal obligations including administrative, tax, and accounting requirements, and/or execution of a contract.

– manage information requests made through our website or email to provide you with information regarding our services.

– contact you via email, telephone or post.

– keep you informed about our activities, new products and/or services that we believe may be of interest to you.

– to invite you to activities and/or events organised by the company.

Legitimate Basis for Processing

The legal basis for processing your personal data includes:
– your consent, which is given by checking the appropriate box when submitting a form to request information or inquire about our products and/or services.
– fulfillment of the contractual or pre-contractual relationship with you.
– legitimate interest in sending you information that we believe may be of interest to you.

By contacting THE DATA CONTROLLER via email and/or website or provide them or ROSSA, YOUR ONLINE RECEPTIONIST with personal data through any means, you are giving your explicit, informed, and unequivocal consent for THE DATA CONTROLLER to process your personal data.

Communications to Third Parties, Confidentiality

THE DATA CONTROLLER does not share your data with third parties except where necessary for providing services or where there is a legal obligation to do so. THE DATA CONTROLLER ensures absolute confidentiality regarding information concerning its contacts or clients.

Data controllers

ROSSA, your online receptionist, is the external service managing your reservations. All third parties we collaborate with comply with data protection laws.

Data Retention

The data controller will retain the data provided as long as necessary to maintain the contractual relationship and comply with any legal obligations. This includes retaining data for the duration required to address any potential responsibilities that may arise. We will also retain your data until you exercise your right to erasure or object to the processing.

Rights of Data Subjects

You have the right to access, rectify, erase, object to, and restrict the processing of your personal data, as well as to lodge a complaint with the relevant supervisory authority, if you believe your rights have not been properly upheld.

You have the right to:
– request confirmation as to whether or not your personal data are being processed, and to know the details of this processing;

– request a rectification on inaccurate data;

– to obtain the erasure of personal data concerning them when the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

– to request the restriction of processing if the accuracy, legality or necessity of processing the data is in doubt, in which case we will only retain them for the exercise or defense of legal claims;

– to withdraw your consent at any time without affecting the lawfulness of processing before your withdrawal;

– to object to the processing of your data, which will no longer be processed unless there are compelling legitimate grounds;

– to request that your data are transferred to another company in a structured, machine-readable format.

To exercise your rights, please contact us:

By post:

C/ de Vidal de Blanes, 19 Poblats Marítims, 46024 Valencia, Spain

By email:
theatelierlofts@gmail.com

The rights of the data subjects are personal and must be exercised by you, the data subject. To verify your identity, we may request proof of identity (such as your National Identity Document (DNI) or equivalent). You may also exercise these rights through legal representation, provided that you present both your identity documents and a valid authorisation from the representative.

If you believe we have not processed your personal data correctly, please contact us. You also have the right to lodge a complaint with the relevant supervisory authority, such as the Spanish Data Protection Agency (AEPD), if you feel your rights have been violated.

What Information Do We Collect?

In general, you may browse our website without providing any personal information.

However, there are sections on our Website that contain personal data collection forms, which are necessary to provide the services you request. When you submit one of these forms to request information, you guarantee the authenticity, accuracy, and truthfulness of all the information you provide. You agree to keep the personal data you provide up to date, ensuring it reflects your current situation at all times. You will be solely responsible for any false or inaccurate statements and any damages they may cause.
Right to lodge a complaint with the supervisory authority

You have the right to seek protection of rights that have not been properly addressed from the Spanish Data Protection Agency. This can be done either through its website (www.agpd.es) or by writing to its postal address ( C/Jorge Juan, 6, 28001 Madrid)

Measures taken

THE DATA CONTROLLER adopts the necessary technical and organisational measures to guarantee the protection of personal data and to prevent its alteration, loss, processing, and/or unauthorised access, taking into account the state of the art, the nature of the data stored, and the risks to which they are exposed, all in accordance with the provisions of Spanish Personal Data Protection legislation.

If you wish to stop receiving commercial information from THE CONTROLLER, please send us an email with the word “Unsubscribe” in the subject line.

If you have any questions regarding the data processing we carry out, please do not hesitate to email us at theatelierlofts@gmail.com

We take your privacy very seriously and appreciate your interest in continuing to receive our communications.

I have been informed of the terms and I consent to the processing of my data.

DATA PROTECTION ON SOCIAL MEDIA

We use our social media accounts to report on our activities and interact with our followers. By following us, you consent to the processing of the personal data available on your profile exclusively for this purpose and only within those social media networks, in accordance with their respective usage and privacy policies.